Kerala Floods: Airtel, BSNL, Vodafone-Idea Offer Voice, Data Benefits to Customers

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HIGHLIGHTS
  • Airtel has extended prepaid and post validity to August 16
  • BSNL is giving 1GB data benefits to flood-affected customers
  • Airtel and Vodafone have also launched the 1948 helpline

Airtel, BSNL, and Vodafone Idea have extended support for their subscribers living in flood-hit Kerala by offering free voice calling and data benefits. Alongside talk time and data, Airtel and Vodafone Idea have also established a 1948 helpline to help affected users trace their loved ones in the state. State-owned BSNL, on the other hand, has also announced that it is offering free voice calls, SMS messages, and data benefits to its subscribers in Karnataka and Maharashtra in addition to Kerala. Private operators including Airtel and Vodafone Idea previously announced support for their subscribers living in Assam and Vadodara, which have also been affected by the floods due to heavy rains.

As per an official statement, Airtel customers in affected areas get free talk time and SMS messages alongside data benefits credited to their respective accounts. The value of talk time and data alongside the number of SMS messages allotted in the region haven’t been confirmed, though. Additionally, the validity of prepaid Airtel customers for outgoing calls and all other services as well as the bill payment dates for its postpaid customers have been extended to August 16.

BSNL, in a separate statement, highlighted it is offering free voice calls between its own customers as well as 20 minutes of free talk time from a BSNL number to other operators’ mobile numbers. The telco is also offering additional SMS and 1GB data benefits in the flood-affected districts and areas in Kerala, Karnataka, and Maharashtra.

The operator mentioned in its statement that it is offering benefits particularly in Kodagu, Uttara Kannada, Belgavi Districts and parts of Chikmagaluru and Hassan in Karnataka; Wayanad and Malapuram district in Kerala; Sangli and Kolhapur in Maharashtra. Also, it has assured that it is taking the help of local administration to provide uninterrupted mobile services in the flood-affected areas.

Similar to Airtel and BSNL, Vodafone Idea has announced a talk time credit of up to Rs. 10 to its prepaid customers in the Kerala circle. Vodafone customers need to dial *130# from their mobile phones to avail the free talk time credit, while Idea customers are required to dial *150*150#. Further, both Vodafone and Idea subscribers in Kerala are entitled to get 1GB of data that is being auto-credited.

We’ve reached out to Airtel and Vodafone-Idea to understand whether they are also offering voice and data for the customers living in flood-affected districts and areas in Karnataka and Maharashtra — just like BSNL. We’ll update this space as and when we hear back from them.

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