Uber launches Uber Essential in select Indian cities to facilitate travel for medical purposes

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HIGHLIGHTS

  • Uber has launched Uber Essential for customers who want to travel to essential service locations like hospitals.
  • The emergency-only service will work with the consent of authorities in select cities.
  • Uber Essential is currently available in Mumbai, Bengaluru, Nashik, Gurgaon, and Hyderabad.

Cab service Uber has facilitated Uber Essential to pick and drop customers in need to essential service locations like hospitals and pharmacies. In the backdrop of an extended lockdown as measure to contain coronavirus pandemic, the services have been started for emergency-purposes only in select cities.

Uber Essential is currently available in Bengaluru, Nashik, Gurgaon, and Hyderabad.

The essential service has already started in Mumbai for medical emergencies and hospital visits. However, the person travelling must carry the necessary documents stating the purpose of travel. Uber has partnered with Mumbai Police who has identified a ‘select fleet’ of cabs to take people to and fro to the hospitals, Medianama reported.

“With the full consent of authorities, this limited mobility solution has been providing efficient and reliable transportation for riders to essential service locations such as hospitals and pharmacies, as permitted and approved by local authorities,” Uber said in a statement.

The government has allowed only people in essential services like healthcare, banking and media to commute with the existing lockdown in force.

To travel to essential service locations such as pharmacies or hospitals, one must carry necessary documentation for the purpose of travel.

Uber in a statement said that the app has been designed to facilitate urgent travel needs to hospitals only. It further stated that the driver partners are being provided with the essentials to prevent the spread of coronavirus.

“Uber Essential driver-partners are being provided masks, gloves, sanitizers, and safety training. They’re also being issued curfew passes by local law enforcement authorities to ensure seamless movement to essential service locations,” Uber’s statement read.

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